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FAQ

I am a Lightsource HR client and I need help. Who do I contact?

For general inquiries, send us an email using the form above or call us on the phone. We are available weekdays, 8am to 5pm EST at 877.257.6662.

How do I contact the sales team?

The easiest way to get in touch with the Lightsource HR sales team is by calling our toll-free number, 877.257.6662.

I want to schedule a consultation. How do I do that?

Great! to schedule a consultation, send us your details using the ‘Get Started’ form.

How can I become a Lightsource HR partner?

We believe that through mutually beneficial partnerships, we will find great success? If you are interested in adding Lightsource HR’s comprehensive business solutions to your service offering, fill out the form found here.

I am a partner with a new lead or question. Who do I contact?

Our helpful broker relations team works tirelessly to assist our partners. You can reach them by email at brokerrelations@lightsourcehr.com or by phone, by calling 407.505.4486. They are available weekdays, from 8am to 5pm.

Where do I send new claims?

Email all claims to riskfax@lightsourcehr.com.

Where do I send W-2 reprint requests?

Employees can reprint their W-2 using the Employee Self-Service Portal.

Greetings From Orlando

707 Mendham Blvd, Suite 250, Orlando, FL 32825

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